IT Assistant

About the Job 

 

Avionyx is searching for a part -time IT Assistant to provide support in maintaining a continuous operation of the business in IT topics by helping users with basic IT needs such as, installing software, preparing computers for first use, running diagnostics among other related tasks. The IT Assistant is expected to assist in solving critical issues of the IT environment but not lead the problem-solving process, unless authorized to do so if proficiency on the relevant areas is demonstrated.

What You Will Get to Do

  • Help users with basic IT problems related to computers.

  • Prepare and configure computers to meet business needs.

  • Perform diagnostics on computers and detect problems.

  • Replace defective computer hardware parts and UPS batteries.

  • Monitor operating systems updates and maintain all computer’s up to date.

  • Monitor and maintain all antivirus software up to date.

  • Assist in maintaining off-premises company assets documentation.

  • Control software licenses.

  • Assist in solving any other IT related concerns of all employees in the company.

What You Will Bring to the Table 

  • ​High School Bachelor’s degree

  • Studies in computer maintenance software and computer hardware basics.

  • Studying for a technical degree in computer repair or networking (Desirable).

  • Computer hardware assembly.

  • Windows 10 and 11 operating system configuration.

  • Computer diagnostic software knowledge.

  • Knowledge of Windows 2016 or higher server administration. (Desirable)

  • Knowledge in configuring network devices such as firewalls, routers and switches. (Desirable)

  • Knowledge in setup of WAN and LAN networks. (Desirable)

  • Good verbal and written communication skills in English (B1 level)

  • Team player.

  • Ability to work under pressure.

  • Service orientation, problem solving and attention to detail.

 

Your Reward for Greatness

 

  • Stay fresh with our Flexible Schedule

  • Get a mid-year bonus!

  • Stay at home with our Telecommuting Options

  • Lunch is on us when you are at the office

  • Step up your English with paid classes!

  • Get Training/Tuition subsidies for online learning

  • Stay connected with our Internet Subsidy

  • The Gym Subsidy should keep you fit and relaxed!

  • Get there on time and effortlessly with the Transportation Subsidy

  • Go places with our Travel Opportunities across the US!!

  • Stay healthy with our Medical Health Plan 

  • Spend more time with your loved ones with our Additional Personal Time Off (increased by seniority)

  • Join our aviation club, fly our airplane and eVTOL simulators, go flying with our pilots!

 

 

Why Avionyx?
 

You're not only going to start a career, but you’re also going to belong to a team that is helping change the world as we know it. At Avionyx we live for long-term relationships with our customers and our employees. You will feel part of an amazing community that does a unique kind of engineering in Costa Rica, with a clear growth path for your professional career and technical and administrative mentorship every step of the way.

About Us
 

Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft, complying with the most rigorous software engineering standards in the world.